Mike Montague interviews Sharlene Douthit on How to Succeed at Giving Good Feedback. In this episode:
- Why it can be hard to receive feedback
- Good feedback helps you get better
- Give feedback on someone’s role, not their identity
- When giving feedback, have empathy and meet them where they are
- Use: well, better, different questions
- What do you think you did well?
- What do you think you could have done better?
- If you had a do-over, what would you have done differently?
- Avoid judgmental messages
- End with, how can I support you?
- Follow up
- Start with what they did well, ask what they think they did well, and then discuss how to improve
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